frequently asked questions

Have questions? We’re here to help

Do I have to do any cutting, splicing, or soldering? 

No, this kit is designed to be completely plug-n-play, all the connections match perfectly.

 

Does the kit have regenerative braking? 

No, it does not have this feature

How do I know if this will fit my bike?

This kit is designed to work with 26x4 fat tire bikes that have RST Guid Forks using a 135mm fork dropout.

Can I connect this kit to my existing battery?

It is recommended that you use a seperate battery pack to power this kit. CitizenCycle battery packs are designed with a battery management system that is able to handle the draw from the kit's 45amp controller

Can I connect to my existing throttle so I only have 1 throttle?

Although it is possible to connect multiple motors to 1 throttle, this kit is designed to operate using a separate throttle.

Why is a Pedal Assist Sensor not included?

This kit is designed to work with throttle only. Connecting a front motor to pedal assist can be dangerous due to wheel spin and it is recommended that users do not connect a pedal assist system.

How much weight does the kit add to my bike? 

About 15lbs including the battery.

Can I use a 48v or 60v battery to power  this 52v motor kit?

It is not recommended. Although using a 48v battery to power the kit will work, the kit will be much less powerful than its intended performance. Using a 60v battery would overvolt the system. Overvolting would increase the power, however, it would also increase the heat and wear on the gears and motor windings. Using a battery larger than 52v is not advised and would void the warranty.

Do you ship outside the USA?

At this time we are only shipping to the lower 48 U.S. states.

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